The U.S. Postal Service Is Dying. Why Not Radically Rebrand It?

http://m.fastcompany.com/design/34539/

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Why gratitude isn’t for wimps « Futurity.org

http://www.futurity.org/top-stories/why-gratitude-isnt-for-wimps/

"Compared with those who dwell on daily hassles, people who take time instead to record their reasons for giving thanks exercise more regularly, complain of fewer illness symptoms, and feel better about their lives overall. They also feel more loving, forgiving, joyful, enthusiastic, and optimistic about their futures, while their family and friends report that they seem happier and are more pleasant to be around."

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Those Darn Teenagers

http://m.fastcompany.com/leadership/33903/

Are we paying attention to our next generation of customers?

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Is Customer Service the New Marketing?

http://m.fastcompany.com/leadership/33760/

Imagine your customer with a big HELP ME sign on their forehead. Oh, and everyone is your customer.

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Leadership Advice From Lady Gaga

http://m.fastcompany.com/leadership/33763/

Short read. Worth the time. Really; no, really!

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Untitled

http://m.fastcompany.com/ethonomics/33079/

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Social Business Takes a Human Touch, No Really

http://m.fastcompany.com/leadership/32196/

Good social media practice demands an understanding of human culture.

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